Common Questions
How long does dispute resolution take?
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Most disputes are resolved within 3-5 business days. Complex cases may take up to 14 days. You'll receive email updates throughout the process.
What information should I include?
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Include your account ID, transaction ID (if applicable), dates, amounts involved, and a detailed description of the issue. Screenshots are helpful but not required.
Can I track my dispute status?
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Yes, you'll receive a ticket number after submission. You can check the status by logging into your account or contacting our support team.